24 Hour Cancellation Policy

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We hold a 24-hour notice period for cancellation of an appointment. If an appointment is cancelled outside of this 24-hour notice period, then the client will be charged the full amount of the appointment. This is because we are unable to then offer this appointment out to another client.

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Illness

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We do ask that all clients postpone their appointments if they display signs of COVID-19, cold, flu symptoms or generally feeling unwell. This is for your own well being as massage is contraindicated if unwell and for our wellbeing and our practitioner will do the same.

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Payments ​

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Invoices will be emailed out in advance of an appointment. Payments can be made in advance of the session, but we ask that payments are completed no later than 3 days after receipt of invoice to avoid any late payment charges. Payments will be made by BACS transfer. Cash is also accepted.

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Change in Pricing ​

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All fees and charges are subject to periodic increases and we reserve the right to change the costs of our services at any point.

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