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Clinic Information & COVID-19 Update

Please ensure you read the clinic guidelines below and familiarise yourself with these so you know what to expect and so that appointments run as smoothly as possible. These are in place to help keep the clinic safe.

As of the 24th February 2022, the Government have now lifted most legal restrictions for COVID-19 including mandatory masks and self isolation.

Here at the clinic we are still running as a Covid safe clinic to keep myself and our clients safe.

We ask that clients who have ANY symptoms of Covid, a cold, flu symptoms or are generally feeling unwell to contact us as soon as possible to rearrange your appointment and do not attend their appointment.

Masks are now optional for clients, but you are more than welcome to still wear one to attend your appointment.

GENERAL INFORMATION

Appointments must be prebooked for attending the clinic. No walk in's.

We are now accepting cash payments again as well as bank transfer payments.

30 minutes will be left between client appointments to allow for thorough cleaning and no cross over between clients.

YOUR APPOINTMENT

Please do not arrive early for your appointment as you will need to wait in the car or outside until the clinic has been cleaned. Please call me on arrival and I will come and collect you.

Please try and attend your appointment alone. If you usually come as a couple or with a family member, they will also need to wait in the car. Unless needing a guardian

All clients will be asked to wash their hands thoroughly in the cloakroom before entering the treatment room and again before leaving.

Please dispose of paper towels in the bin provided. Hand washing information will be provided in the clinic cloakroom.

Masks are now optional for clients to wear. If you wish to still wear a mask to attend your appointment please do so. I will still be wearing gloves and a type 2ll medical mask.

Please avoid touching as much as possible in the clinic. I will open doors for you. 

If you can, bring your own water bottle with you to appointments but the clinic does provide water with disposable cups. Please dispose of cups in the bin provided.

All patient information forms, dry needling forms and screening pre appointment (COVID-19 forms) will now be done online prior to appointments.

Anti-bacterial hand-gel will be provided in the clinic but feel free to bring your own. The clinic will also have hand gel information on display.

I will provide a secure airtight box to store your belongings in on arrival. This will be cleaned thoroughly between each patient. Items will need to remain in this box for the duration of the treatment including mobile phones. They can only be used in an emergency.

Please be as punctual as possible for your appointment so you do not lose valuable time. If you are late for your appointment, you will also need to leave on time to ensure enough time to clean thoroughly before the next client. Please let me know if you are going to be held up.

Clients will be allowed to attend an appointment when 48 hours has elapsed since their vaccination and they are not suffering with prolonged symptoms.

If anyone is unsure about attending an appointment or would like to ask any further questions, then please get in touch. Online appointments are available also.

WHO CERTIFICATES

To ensure the clinic is as safe as possible, I have undertaken a number of World Health Organisation (WHO) courses, as part of their Health Emergencies Programme. The certificates, which can be viewed below, include: Infection Prevention and Control (IPC) for Novel Coronavirus (COVID-19); COVID-19: How to put on and remove personal protective equipment (PPE); Standard Precautions - Hand Hygiene and Standard precautions: Environmental cleaning & disinfection.

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